Training | Cancellation Policy
i. With more than 15 business days notice; the Customer can transfer to any equivalent class or request full refund of class fees should the Customer wish to cancel.
ii. With less than 15 but more than 7 business days; the Customer can transfer to any equivalent class.
iii. With less than 7 business days notice the Customer is not entitled to a refund or a transfer to another class.
i. If the Customer has reserved in advance a training room or booked on-site (at their offices / facilities) training written notice is required 20 business days prior to the start of the class, otherwise the Customer will be charged the full fee.
i. Simply Rhino reserves the right to reschedule or cancel the date, time and location of a Training class at any time. In the event a Training class is cancelled, the Customer is entitled to a full refund.
ii. If a Simply Rhino Training class is cancelled due to circumstances beyond our reasonable control (e.g. weather, natural disaster, staff illness), the Customer is entitled to a transfer to any equivalent class.